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Disrupted internet services, MainOne claims partial restoration

A data centre and digital infrastructure company, MainOne, has claimed successful restoration of internet services to a portion of its customers across West Africa.


MainOne had earlier disclosed that its preliminary investigation attributed the internet disruptions being experienced by Telecoms and banks in Nigeria and some neighbouring countries, to an incident on its submarine cable systems offshore the coast of West Africa.

In its update following the incident, MainOne had disclosed that fixing the damaged undersea cable may last five weeks.

It stated that it has secured a maintenance agreement with Atlantic Cable Maintenance and Repair Agreement (ACMA) to provide repair services for the submarine cable.

But in a recent update, the company disclosed that it was making efforts to restore services to others by utilising capacity acquired on available cable systems.

“We have restored services to some customers and are actively working on restoring services to others via capacity acquired on available cable systems.

“The estimated repair time is for our submarine cable fault to be fixed, to enable our services to become fully restored, and to independently supply capacity to our customers,” MainOne said.


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